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Bug #183

closed

Qualify doesn't upload to ZRound results web

Added by Hubert Gola about 1 year ago. Updated 10 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
Online results
Target version:
Start date:
05/02/2023
Due date:
% Done:

0%

Estimated time:

Description

Hello.
I have problem. Qualify results dont send to Zround Results page.
https://results.zround.com/championship/824


Files

clipboard-202305022332-zg8p1.png (48.6 KB) clipboard-202305022332-zg8p1.png Jesús M. Broceño, 05/02/2023 09:32 PM
clipboard-202305022334-1btdl.png (44 KB) clipboard-202305022334-1btdl.png Jesús M. Broceño, 05/02/2023 09:34 PM
Datos.7z.001 (4 MB) Datos.7z.001 Hubert Gola, 05/08/2023 07:35 PM
Datos.7z.002 (4 MB) Datos.7z.002 Hubert Gola, 05/08/2023 07:35 PM
Datos.7z.003 (2.51 MB) Datos.7z.003 Hubert Gola, 05/08/2023 07:35 PM

Updated by Jesús M. Broceño about 1 year ago

It could be caused by several reasons (temporary failure, lost internet connection, etc.). You can repeat the race data uploading from the championship. Use the championship Web button and then select the race you want to re-send and click on Send.

If you still have problems then you could try to rebuild the race info from the race Tools/Rebuild race information and then upload them again.

If these steps don't help then you can generate the helpdesk report (from the Race Manager about window) and send me the file (or compress the "Datos" folder).

You can use the Slack channel to chat about it

Updated by Hubert Gola 12 months ago

I tried to do as you suggested - it didn't work. I am attaching the Datos catalogue.

PS: some time ago I discovered a bug, maybe the problem with sending the results is related to it. Well, in the names of model classes I used the "/" character. This causes bugs in the program (Zround wants to create directories in the wrong places).

Actions #3

Updated by Jesús M. Broceño 11 months ago

Hi Hubert, I'm sorry. I wasn't notified about the issue update.

The "/" is not allowed to use it as part of names. It includes championships/races/classes names. Of course, I should warn the user if he tries to do it.

Regarding the issue, your database helped me to find the cause. Results are only computed when you generate the mains from general classification. It's usually done on the fly but if you close the application and reopen the race from mains (without visiting the qualify results) then they are not computed and when the results object generated to be uploaded doesn't include qualify data. I thought this was solved long time ago but obviously doesn't.

I've tested it and I've resend the data to the development site on my account .... https://dev-results.zround.com/championship/504/4D431E09DA19424F87DB0DC9C26FCF63

I will work on it

Actions #4

Updated by Jesús M. Broceño 11 months ago

  • Project changed from ZRound Suite to Championship Manager
  • Category deleted (Championship Manager)
  • Status changed from Feedback to In Progress
Actions #5

Updated by Jesús M. Broceño 11 months ago

  • Target version set to 1.24.5
Actions #6

Updated by Jesús M. Broceño 11 months ago

I've seen a use case where classification could not be sent. If you delete a racer from a race when he has already results written. As far as internal results still points to the racer, when classification is exported to be uploaded there are some uncontrolled memory access which cause the application to break.

On 1.24.5 this use case will be controlled and classification will be uploaded even if the racer got some result.

Actions #7

Updated by Jesús M. Broceño 11 months ago

  • Category set to Online results
  • Status changed from In Progress to Resolved
Actions #8

Updated by Jesús M. Broceño 11 months ago

  • Subject changed from Qualify dont send to Zround reults to Qualify doesn't upload to ZRound results web
Actions #9

Updated by Jesús M. Broceño 11 months ago

  • Status changed from Resolved to Feedback
Actions #10

Updated by Jesús M. Broceño 10 months ago

  • Status changed from Feedback to Closed
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