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support [2012/08/30 23:46] – created zround | support [2023/06/01 17:06] (current) – zround | ||
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- | ====== Support | + | ==== Official |
- | Support is provided by forums | + | An **online bug tracking |
- | * [[http://www.zround.com/plugins/forum/forum.php | ZRound Website Forum (Spanish/English)]] | + | For getting help or discussing ZRound Suite there is a workspace on [[https://join.slack.com/t/zround/shared_invite/zt-1i48qq075-myPSGxPNmRGd9osxuUpOAQ|Slack]] where you can ask questions and participate in discussions with other ZRound users. |
- | * [[http:// | + | |
+ | We are also on Facebook and Twitter but Slack/ | ||
+ | |||
+ | ==== How to report issues ==== | ||
+ | |||
+ | Useful information needed to help you: | ||
+ | |||
+ | * Windows Version | ||
+ | * ZRound version | ||
+ | * Step to reproduce the issue | ||
+ | * Screenshots | ||
+ | |||
+ | === Extra debug & Help desk report === | ||
+ | ZRound can enable a " | ||
+ | |||
+ | == Command Line == | ||
+ | |||
+ | * Running ZRound with the " | ||
+ | |||
+ | == ZRound user interface === | ||
+ | |||
+ | * Activating the " | ||
+ | |||
+ | | ||
+ | - Mark "Extra debug" checkbox | ||
+ | |||
+ | {{ :: | ||
+ | |||
+ | === Helpdesk Report === | ||
+ | |||
+ | ZRound can generate a helpdesk report | ||